Clinic Business Representative
Core
First point of contact for patients, handling registration, data entry, and lobby management to ensure efficient care intake.
Role type
Clinic Business Representative (Healthcare Operations)
Builds
Patient registration workflows, appointment scheduling, and clinic lobby operations
Domain
Healthcare / Medical Administration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Electronic medical record navigation, demographic and insurance data collection, co-pay processing, Epic system usage, Microsoft Office proficiency, customer service, clerical organization
Preferred skills
Medical terminology knowledge, high school diploma or GED, associate's or vocational degree
Technologies
Epic, Microsoft Office (Word, Outlook), RightFax, MyChart
Responsibilities
Greet and register patients in person or by phone, collect demographic and financial data, manage patient care lobby cleanliness and supplies, process medical record requests and faxes, handle appointment rescheduling and no-show letters, perform end-of-day reconciliation
Seniority
Entry-level to Mid-level, hands-on operational support