Clinic Business Representative Associate
Core
Greet patients, manage registration, collect demographic and financial data, and maintain the clinic lobby for Allina Health Urgent Care.
Role type
Clinic Business Representative Associate
Builds
Patient check-in process and clinic lobby operations
Domain
Healthcare / Urgent Care
Deliverable
product features
Required skills
Patient registration, data entry, de-escalation techniques, financial assistance program knowledge, lobby management, supply restocking, document copying, appointment scheduling, telephone support
Preferred skills
Microsoft Office (Word, Outlook, Excel), medical terminology
Technologies
Electronic medical record systems, Microsoft Office products
Responsibilities
Greet and welcome patients in person or by phone, collect demographic and insurance information, obtain signatures, collect co-pays, manage and clean the patient care lobby, restock supplies, answer and transfer calls, perform end-of-day reconciliation
Seniority
Entry-level, individual contributor