Clinic Business Representative Associate
Core
Greet and register patients in person or by phone, collect demographic and financial data, and manage the clinic lobby environment.
Role type
Clinic Business Representative Associate (Administrative/Clerical)
Builds
Patient registration workflows and clinic operational readiness
Domain
Healthcare administration / Clinic operations
Deliverable
product features (registration processes & lobby management)
Required skills
Patient check-in procedures, demographic data collection, insurance verification, co-pay collection, lobby organization, basic computer skills
Preferred skills
Microsoft Office proficiency, customer service experience, medical terminology knowledge
Responsibilities
Greet and welcome patients, perform registration and data entry, collect co-pays and signatures, manage lobby cleanliness and supplies, assist with telephone encounters, perform end-of-day reconciliation
Seniority
Entry-level, individual contributor