Clinic Business Representative Associate
Core
Greet and register patients in person or by phone, collect demographic and financial data, and manage the clinic lobby environment.
Role type
Clinic Business Representative Associate (Patient Registration & Front Desk)
Builds
Patient check-in workflows and clinic operational readiness
Domain
Healthcare / Urgent Care
Deliverable
product features
Required skills
Patient registration, demographic data collection, insurance verification, co-pay collection, lobby management, basic computer skills
Preferred skills
Microsoft Office (Word, Outlook, Excel), medical terminology, customer service experience
Technologies
Electronic medical record systems, Microsoft Office
Responsibilities
Greet and welcome patients, perform patient registration and data entry, collect co-pays and signatures, manage and clean the patient care lobby, assist with telephone encounters, perform end-of-day reconciliation
Seniority
Entry-level, individual contributor