Claims Manager – Atlantic region / Coordonnateur(-trice) Indemnisation – Atlantique et litiges hors Québec
Core
Supervising and guiding the claims team for the Atlantic region to achieve annual departmental objectives and ensure service quality standards.
Role type
Claims Manager (Team Lead)
Builds
Claims settlement operations and team performance for Promutual Insurance's Atlantic region.
Domain
Insurance (Property & Casualty)
Deliverable
client delivery
Required skills
Team supervision and motivation, process improvement, performance reporting, strategic alignment, coaching, judgment, autonomy, diplomacy
Preferred skills
Talent development, complex client interactions
Technologies
None stated
Responsibilities
Supervise and motivate the Atlantic region claims team, ensure compliance with service quality standards, prepare performance reports for management, collaborate on continuous improvement initiatives
Seniority
Senior, hands-on IC with team management
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