Senior Program Manager, Contingent Workforce
Core
Lead the strategy, operations, and continuous improvement of Zillow's contingent workforce program, managing supplier relationships, systems, and international expansion.
Role type
Senior Program Manager (Contingent Workforce)
Builds
Scalable contingent workforce operating models, supplier management processes, and international program frameworks.
Domain
Human Resources / Contingent Workforce Management / Operations
Required skills
Contingent workforce program strategy, supplier lifecycle management, program governance, team leadership, cross-functional partnership, system roadmap ownership, financial process design, change management, data analytics, stakeholder influence
Preferred skills
MSP/VMS experience, international expansion expertise, HR system integration knowledge
Technologies
Beeline, Workday
Responsibilities
Lead end-to-end strategy and operations of the contingent workforce program; evolve the operating model and bring functions in-house; develop and coach the program team; execute international expansion roadmap; design program framework for engagement models and lifecycle management; establish governance and controls for compliance and risk; oversee hiring, onboarding, and offboarding workflows; own systems roadmap and integrations; establish financial and supplier management processes; lead supplier lifecycle management; define and monitor program performance measures; deliver workforce insights to leadership; develop self-service guidance and training; serve as escalation point for complex issues; lead cross-functional initiatives.
Seniority
Senior, hands-on IC with team leadership
