Commercial Account Specialist - Sales Renewals
Core
Empower account executives and managers with key insights and data to drive sales success and manage customer renewals.
Role type
Commercial Account Specialist (Sales Renewals)
Builds
Sales and renewal strategies, customer retention, and accurate contract processing.
Domain
Legal, tax, accounting, compliance, and media services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Account management, retention & renewals, sales, CRM software proficiency, data analysis, contract negotiation, cross-functional collaboration
Preferred skills
Executive-level communication, problem-solving, market data analysis, value proposition development
Technologies
Gainsight, Salesforce
Responsibilities
Assist account executives with sales, upsell, cross-sell, and renewals; track and manage customer renewals; prepare quotes and contracts; serve as a point of contact for sales and support inquiries; analyze customer data to identify trends; maintain CRM records.
Seniority
Mid-level, hands-on IC
