Renewals Account Manager
Core
Manage customer relationships and drive renewal sales for Academia & Government clients within the Clarivate platform.
Role type
Renewal Account Manager
Builds
Subscription renewals and retention for academic and government sectors
Domain
Information services / Academic & Government
Deliverable
client delivery
Required skills
Customer relationship management, sales target achievement, Excel proficiency, strategic communication, sales planning, data analysis, market trend analysis, forecasting
Preferred skills
Salesforce experience, academic sector experience, multi-stakeholder management
Responsibilities
Engage with customers to identify renewal opportunities and address specific needs; Leverage product knowledge to highlight value-added solutions; Maintain and strengthen relationships with key customers; Provide renewal sales planning and execute comprehensive sales strategies; Create, update, and analyze reports on subscription activities and contract status; Drive achievement of sales and renewal targets; Provide regular updates and insights on renewal opportunities and deliver accurate forecasts; Utilize and optimize sales tools and technologies.
Seniority
Mid-level, hands-on IC