Clinical Service Representative II (Hybrid) - Department of Medicine - Medical Records
Hybrid · United States
Core
Provides clinical office support including patient registration, appointment scheduling, insurance verification, and co-payment collection.
Role type
Clinical Service Representative
Builds
Patient appointment schedules and billing records
Domain
Healthcare administration
Deliverable
product features
Required skills
Medical Terminology, Insurance verification, Customer Service, Computer Literacy, HIPAA compliance
Preferred skills
Basic Life Support certification, Communication
Technologies
Office equipment, Clinical/diagnostic equipment
Responsibilities
Greet patients and assist with form completion; Verify patient insurance and demographic information; Collect co-payments and reconcile fee tickets; Schedule patient appointments and testing; Call patients for reminders and obtain referral forms; Assist patients with billing questions.
Seniority
Entry-level