Supervisor, Intake & Enrollment
Core
Oversee intake processes and staff for PACE locations while cultivating referral sources to ensure stable census growth.
Role type
Senior operational supervisor (healthcare enrollment)
Builds
Enrollment flow efficiency and stable patient census for PACE programs
Domain
Healthcare / Elderly care / Community health
Deliverable
client delivery
Required skills
Supervisory experience, PACE regulations compliance, CRM utilization, training facilitation, cross-functional coordination, audit correction planning
Preferred skills
Bachelor of Science in business/marketing or healthcare, experience with elderly populations
Technologies
CRM systems
Responsibilities
Monitor intake process flow to maintain maximum 20-day enrollment cycle, develop and facilitate training for Intake Specialists, manage productivity and report findings, ensure compliance with State and Federal PACE Regulations, develop Correction Action Plans (CAP) for audits, interact with Operational Leadership Team
Seniority
Senior, hands-on IC