Hospice Intake Manager
Core
Oversees end-to-end referral and admission processes for Home Health and Hospice services, ensuring timely, accurate, and compliant patient onboarding.
Role type
Senior operational manager for hospice and home health intake
Builds
Operational efficiency in patient admission workflows and regulatory compliance
Domain
Healthcare (Home Health and Hospice)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Medicare/Medicaid eligibility assessment, regulatory compliance auditing, team leadership, workflow optimization, payer reimbursement analysis, EMR/EHR proficiency
Preferred skills
HomeCare HomeBase (HCHB) experience, knowledge of commercial insurance patterns
Technologies
EMR/EHR systems, Microsoft Office, HomeCare HomeBase (HCHB)
Responsibilities
Lead intake team to process referrals accurately; review medical documentation for eligibility and compliance; serve as primary liaison for referral sources and families; audit records to identify process bottlenecks; develop policies to enhance operational efficiency; mentor staff on agency policies and customer service standards.
Seniority
Manager, team leadership