Supervisor, Scheduling
Core
Oversees scheduling and coordination of specialty care services for PACE Participants, including managing work queues and end-to-end scheduling workflows.
Role type
Supervisor, Scheduling
Builds
Specialty care appointment schedules and transportation coordination for PACE Participants
Domain
Healthcare / PACE (Program of All-Inclusive Care for the Elderly)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Supervision, training, mentoring, performance evaluation, process adherence, organizational skills, leadership
Preferred skills
Process improvement, quality improvement, healthcare software systems (EHR, Epic, Connect), medical specialty scheduling
Technologies
EHR, Epic, Connect
Responsibilities
Supervise, train, mentor, and evaluate Scheduling and Transportation Coordinators; manage ready-to-schedule work queues; oversee daily scheduling functions and pre-authorization processing; coordinate daily specialty appointments and transportation; identify barriers to scheduling; review productivity metrics; assess staff annual competencies.
Seniority
Individual Contributor, Supervisory level