Training and Development Specialist (Continuous Improvement) - Enterprise Physical Operations
Core
Design, develop, and evaluate high-impact training programs to advance workforce capability and operational excellence within a large university's physical operations department.
Role type
Training and Development Specialist (Continuous Improvement)
Builds
Scalable, accessible, and differentiated learning experiences for a diverse workforce across 235+ buildings.
Domain
Higher Education / Enterprise Physical Operations / Workforce Development
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Instructional design, Workshop facilitation, Learning Management Systems (LMS), Data-driven learning outcomes, Technical training development, Training program evaluation, Needs assessment, Visual content creation, KPI tracking, Logistics coordination
Preferred skills
Curriculum development, Professional outcomes assessment, eLearning tools, Articulate Storyline, Canva, Microsoft Office, Zoom/Teams troubleshooting, Cross-team collaboration, Diversity and Inclusion
Technologies
Workday Learning, Microsoft Teams, Zoom, Canva, Excel, PowerPoint, Archibus, Articulate Storyline
Responsibilities
Design and deliver technical training programs; Facilitate in-person and virtual training sessions; Manage training content and reporting in LMS; Analyze KPIs to measure effectiveness; Create visual training materials; Collaborate on training needs assessment; Evaluate training outcomes and provide recommendations; Coordinate training logistics.
Seniority
Mid-level, hands-on IC