Training Specialist, Office of Academic Technology
Core
Deliver high-quality, audience-responsive training sessions to accelerate faculty, staff, and student readiness for academic technology transitions, including EAB implementation, course evaluation, academic integrity, and AI in teaching.
Role type
Training Specialist (Academic Technology)
Builds
Scalable self-service support resources (knowledge bases, FAQs) and live training programs for university audiences.
Domain
Higher Education / Academic Technology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> product features (training programs & self-service resources)
Required skills
Facilitation, training design, audience adaptation, data collection & synthesis, logistics management, self-service resource creation, KPI tracking, visual communication, written communication, verbal communication, planning, organizational skills, attention to detail.
Preferred skills
Master's degree in education/communication/technology, faculty engagement strategies, student advising platforms familiarity, UT systems knowledge.
Technologies
EAB, university learning platforms, self-service knowledge base tools.
Responsibilities
Facilitate in-person, virtual, and hybrid training sessions for diverse university audiences; adapt facilitation approach based on audience needs and feedback; manage training logistics including scheduling and room setup; collect and synthesize participant data to track progress and support continuous improvement; build and maintain scalable self-service support resources.
Seniority
Mid-level IC (5+ years experience)