Patient Services Specialist- Medical Records
Core
Front-end patient support managing intake, scheduling, medical records, and financial transactions to ensure accurate documentation and customer service.
Role type
Patient Services Specialist (Medical Records)
Builds
Patient charts, appointment schedules, and financial records for a multi-site cancer center network.
Domain
Healthcare / Medical Records Management
Required skills
Patient intake and registration, Appointment scheduling, Medical records management, Financial transaction processing, HIPAA compliance, EMR system proficiency
Preferred skills
Physician office experience, Associate's degree
Technologies
EMR, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Fax servers
Responsibilities
Greet and check in patients, verify identity and demographics, Schedule and manage physician appointments, Create and maintain patient charts in EMR, Process patient payments and co-pays, Respond to medical record requests per HIPAA, Coordinate with referring providers for missing documentation.
Seniority
Entry-level to Junior, hands-on IC