PRN Patient Services Specialist
Core
Front-end patient support managing intake, scheduling, medical records, and financial transactions to ensure accurate documentation and exceptional customer service.
Role type
Patient Services Specialist (Healthcare Operations)
Builds
Patient intake workflows, appointment schedules, medical record files, and daily financial reconciliations
Domain
Healthcare / Medical Practice Administration
Deliverable
product features
Required skills
Patient registration and verification, Appointment scheduling and management, Medical record maintenance and retrieval, Financial transaction processing and reconciliation, HIPAA compliance, Multi-site operational flexibility
Preferred skills
Physician office experience, Associate degree
Technologies
EMR, Fax servers, Document management systems, Microsoft Office Suite
Responsibilities
Greet and check in patients while verifying identity and updating demographic data in the EMR; Schedule and manage patient appointments, resolve conflicts, and coordinate physician requests; Create, maintain, and update patient charts and assemble medical records from external sources; Collect payments, post transactions, balance cash drawers, and prepare daily financial closes; Comply with privacy regulations and provide cross-coverage across functional stations and alternate locations.
Seniority
Entry-level to Mid-level, hands-on IC