Desk Clerk - Foss State Park
Core
Public-facing customer service representative in a state park front office, lodge, or golf pro shop, handling reservations, guest check-ins, and information requests.
Role type
Front office desk clerk
Builds
Guest reservations, guest accounts, and park operations support
Domain
Tourism and recreation
Deliverable
product features
Required skills
Customer service, telephone communication, reservation management, cash handling, credit card processing, office equipment operation, basic housekeeping
Responsibilities
Answer telephones and provide information, process walk-in and phone-in reservations, check guests in/out and validate parking, post charges and process credit card vouchers, check in/out recreation equipment, assist with gift shop sales, prepare reports and correspondence, perform general housekeeping in public areas