Desk Clerk -- Robbers Cave State Park Lodge
Core
Front office customer service representative handling reservations, check-ins, cashiers, and guest services at a state park lodge.
Role type
Front desk clerk
Builds
Guest reservations, check-in/out processes, daily operational reports
Domain
Hospitality / State Park Tourism
Deliverable
product features
Required skills
Customer service, telephone communication, reservation management, cash handling, credit card processing, office equipment operation, basic housekeeping
Responsibilities
Answer telephones and provide information, process walk-in and phone reservations, check guests in/out and validate parking, post charges and process credit card vouchers, check in/out recreation equipment, assist with gift shop sales, prepare reports and correspondence, perform general housekeeping in public areas