Seasonal Guest Services Agent
Core
Front desk agent providing check-in/check-out, reservations management, and guest support at a mountain ranch lodge.
Role type
Guest Services Agent
Builds
Guest check-in/check-out processes, reservation bookings, and on-site guest experiences
Domain
Hospitality / Tourism
Deliverable
product features
Required skills
Reservation management, payment processing, guest communication, local activity recommendations, administrative data entry, cash handling
Preferred skills
Front desk experience, hotel management system proficiency, hospitality education
Technologies
Hotel management systems
Responsibilities
Greet guests and manage check-in/check-out processes, Handle phone inquiries and manage reservations, Process payments and billing, Provide local information and activity recommendations, Maintain communication with housekeeping and maintenance teams, Perform administrative tasks and cash handling
Seniority
Entry-level, seasonal