Change Manager
Core
Deliver hands-on change management for country transition portfolios, ensuring transition activity is understood, adopted, and embedded on the ground for impacted teams.
Role type
Senior IC Change Manager (Country Transition)
Builds
Operational efficiency and streamlined global business processes across Finance, Procurement, HR, Data Analytics, and Service Management.
Domain
Global Business Services (GCC) / Shared Services / Business Transformation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Stakeholder engagement, Change readiness assessment, Adoption support, Materials creation (messages, briefing packs, FAQs), Risk identification, Program delivery execution, Cross-functional collaboration
Preferred skills
GBS/Shared Services/GCC transition experience, Multi-country change delivery, Mobilization/Stabilization/Benefits realisation, Prosci or APMG Change Management certification, People-impacting change experience
Technologies
Programme change templates, standards, and methodologies
Responsibilities
Deliver change plans, stakeholder mapping, engagement activity, communications, readiness assessments, and adoption support; Translate transition plans into practical change activity; Create high-quality change materials; Identify stakeholder concerns, impacts, and risks; Track change actions, risks, and adoption indicators; Contribute lessons learned to the wider change community
Seniority
Senior, hands-on IC
