IT Trainee
Core
One-year traineeship for fresh graduates to gain practical IT support experience for World Vision Nepal's ministry work.
Role type
IT Trainee (L1 Support)
Builds
IT support services for staff
Domain
Non-profit / International Development / IT Operations
Deliverable
client delivery
Required skills
Desktop OS configuration, MS Office Suite, peripheral setup, LAN/WiFi configuration, L1 IT support, hardware troubleshooting, software troubleshooting, vendor coordination
Preferred skills
Networking concepts, TCP/IP, routing, cultural adaptability
Technologies
Windows 10, Windows 11, MS Office, LAN, WiFi
Responsibilities
Set up computers and peripherals, configure network connectivity, provide L1 support to end users, track and escalate service issues, troubleshoot hardware and software problems, coordinate vendor repairs
Seniority
Entry-level, Trainee
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