Microsoft Windows System Engineer
Core
Provide first-level desktop support and manage key Windows backend services for a diverse international scientific community at EMBL Grenoble.
Role type
Senior IC IT Support Engineer (Desktop & Windows Systems)
Builds
Stable desktop environments, video-conferencing systems, and support for scientific instruments/computing
Domain
Life Sciences / Research Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows/Linux/macOS support, Active Directory, Exchange, Microsoft 365, SCCM, JAMF Pro, hardware/software troubleshooting, IT service management
Preferred skills
Virtualization technologies, enterprise software deployment
Responsibilities
Provide professional desktop support for macOS, Windows, and Linux systems; Manage system and software deployments using enterprise tools; Configure and maintain user environments including accounts and network access; Diagnose and resolve hardware and software issues; Deliver responsive helpdesk service; Track and manage support requests; Support selected scientific instruments and scientific computing
Seniority
Mid-Senior, hands-on IC