Training Development Manager
Core
Design and develop training solutions (e-Learning, instructor-led) to support business and franchise employee needs across a multi-brand restaurant portfolio.
Role type
Training Development Manager (Instructional Design & Consulting)
Builds
e-Learning courses, instructor-led curricula, facilitator guides, participant materials, and training communication strategies.
Domain
QSR / Retail / General Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Instructional design, e-Learning development, needs analysis, project management, vendor management, visual design principles, video production/directing, ROI evaluation
Preferred skills
Learning Management Systems (LMS), authoring tools (e.g., Storyline), restaurant/retail management experience
Technologies
LMS, Storyline
Responsibilities
Design training solutions balancing learner and business needs; develop e-Learning from ideation to development; create instructor-led curricula and materials; manage projects with cross-functional partners and vendors; collaborate on training marketing strategy; conduct needs analysis and training evaluation.
Seniority
Mid-Senior, hands-on IC with project leadership