Senior Manager, Global Accounts Receivable
Core
Provide directional leadership to the Franchise Revenue department, managing global accounts receivable, collections strategies, and subledger activity for a multi-brand restaurant portfolio.
Role type
Senior Manager, Global Accounts Receivable
Builds
Franchise revenue collections, cash application, and payment services for over 33,300 restaurants worldwide
Domain
Food & Beverage / Franchise Management / Accounts Receivable
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Strategic leadership, collections strategy, subledger management, process improvement, risk management, stakeholder management, financial reporting, team coaching, ERP proficiency, conflict resolution
Preferred skills
Oracle Cloud expertise, ServiceNow experience, international collections management, automation initiatives, talent development
Technologies
Oracle Cloud, ServiceNow, Microsoft Excel, Microsoft Word
Responsibilities
Establish departmental priorities and manage process controls; lead collection teams and oversee delinquent account processing; coach staff on best practices and monitor KPIs; resolve customer inquiries and aging issues; ensure accurate general ledger reflection; collaborate on franchisee workout plans; present AR risk and cash flow insights to senior leadership
Seniority
Senior, hands-on IC with management supervision