Product Manager-Loyalty
Core
Shape the future of loyalty programs for a portfolio of restaurant brands by turning customer insights and market trends into memorable experiences that drive growth and engagement.
Role type
Product Manager (Loyalty)
Builds
Digital and in-restaurant loyalty product experiences and scalable capabilities for guests and operators.
Domain
Restaurant industry / Loyalty & Digital Experience
Deliverable
product features
Required skills
Product strategy and roadmap execution, End-to-end product lifecycle management, Cross-functional stakeholder alignment, User-centric experience design, KPI management and program planning, Data-driven prioritization, Agile delivery principles, Digital technical fluency, Product requirements documentation, Restaurant industry passion
Preferred skills
Experience with loyalty and offer programs
Technologies
Agile methodologies, Test-driven development frameworks
Responsibilities
Drive product strategy and roadmap execution to improve guest experiences and business operations; Lead end-to-end product strategy and lifecycle management from concept to launch; Partner across brands and enterprise functions to align stakeholders and deliver scalable technology capabilities; Design and optimize user-centric product experiences for administrators, operators, and guests; Measure and continuously improve product outcomes through KPI management and change management.
Seniority
Mid-Senior (5-7 years experience)
