Principal Product Manager - Loyalty
Core
Define and lead a step-change in Loyalty, Membership, and Credit strategy, roadmap, and execution model for DICK'S Sporting Goods' Scorecard membership.
Role type
Principal Product Manager (Loyalty & Membership Strategy)
Builds
A modern loyalty + paid membership ecosystem integrating e-commerce, retail, and marketing platforms.
Domain
Retail / Sports / Loyalty Programs / Paid Membership
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Enterprise product strategy, paid membership/subscription economics, cross-functional leadership, product discovery, systems thinking, executive influence, martech integration
Preferred skills
Loyalty program design, human-centered design, data-driven decision making, complex ecosystem orchestration
Technologies
Martech, data platforms, commerce systems
Responsibilities
Define and drive a bold, future-oriented Loyalty & Membership strategy; Lead end-to-end product strategy and discovery for enterprise-wide initiatives; Own evolution of Scorecard into a modern loyalty + paid membership ecosystem; Operate with a systems-thinking mindset to ensure cross-product integration; Lead without authority across a highly matrixed organization; Build deep partnerships with Business leaders to co-create strategy
Seniority
Principal, enterprise-scale strategy & mentorship
