Communications & Messaging Architect
Core
Own the global strategy, architecture, and lifecycle management for Dyson's real-time collaboration and communications ecosystem, focusing on Microsoft Teams, Teams Phone, Teams Rooms, and Exchange Online.
Role type
Senior Unified Communications Architect (Microsoft 365) (via careerplan.io/jobs/JR38406-communications-messaging-architect-at-dyson)
Builds
Global unified communications services, meeting room solutions, and collaboration platforms for employees worldwide.
Domain
Enterprise IT, Unified Communications, Microsoft 365
Required skills
Unified Communications strategy, Microsoft Teams architecture, Teams Phone/PSTN integration, meeting room/AV technology governance, platform lifecycle management, technical design authority, stakeholder engagement, global team leadership.
Preferred skills
Direct Routing/Operator Connect, SBC integration, contact-centre platform integration, enterprise architecture frameworks, PowerShell scripting, Call Quality Dashboard analysis.
Technologies
Microsoft Teams, Teams Phone, Teams Rooms, Exchange Online, SBC, Crestron, Logitech, Poly, PowerShell, Azure.
Responsibilities
Define and govern architecture standards for UC services, lead platform innovation and obsolescence management, act as technical design authority for Teams and voice solutions, provide escalation support for major incidents, drive adoption of collaboration tools, contribute to technology investment plans and capacity planning.
Seniority
Senior, hands-on IC with strategic scope
