Assitant(e) commercial(e) - CDD de 2 mois à pourvoir dès que possible
Core
Managing customer orders from quote to delivery, handling B2B EDI transactions, and providing telephone support for a security hardware company.
Role type
Junior commercial assistant (customer service)
Builds
Customer orders, B2B EDI transactions, commercial quotes
Domain
Security hardware / B2B sales operations
Required skills
Order management, B2B EDI processing, CRM usage, telephone communication, commercial quoting, conflict resolution, ERP navigation
Preferred skills
None stated
Technologies
Dynamics AX, CRM, GED, Five9
Responsibilities
Process customer orders from quote to delivery; Handle B2B EDI orders and collaborate with IT; Answer customer calls and qualify requests; Create commercial offers and technical documents; Track order status and resolve disputes; Communicate with sales teams and production sites; Update ERP/CRM/GED systems.
Seniority
Junior, entry-level