Senior Manager, Digital Enterprise Technology, Customer 0 Program Strategy & Storytelling
Core
Senior Manager leading Customer Zero program strategy, storytelling, and seller enablement to translate Salesforce's internal AI transformation into external narratives and proof points.
Role type
Senior Manager, Customer Zero Program Strategy & Storytelling
Builds
Customer Zero content frameworks, presentations, playbooks, guides, and strategic narratives for internal and external audiences.
Domain
Enterprise Software / AI / Digital Transformation
Deliverable
product features
Required skills
Content strategy, storytelling, seller enablement, program management, executive communication, event management, AI/automation knowledge, stakeholder alignment, metrics reporting
Preferred skills
MBA, consulting or SaaS experience, organizational transformation background, Salesforce platform knowledge, innovation center experience
Technologies
Google Slides, Google Workspace, Slack
Responsibilities
Run and grow the Agentic Enterprise portfolio; create Customer Zero content frameworks and strategic narratives; enable sellers with materials and talking points; partner with PR and Product Marketing on editorial calendars; lead content strategy for strategic events; track program metrics and external impact.