Lead Customer Marketing Manager
Core
Lead Customer Marketing Manager driving customer advocacy, case studies, and reference programs to support sales and brand growth for DeepL's Language AI platform.
Role type
Senior IC Product Marketing Manager (Customer Advocacy)
Builds
Marquee customer stories, named case studies, quantified proof points, and reference assets for sales enablement.
Domain
B2B SaaS / AI / Language Technology
Deliverable
product features
Required skills
B2B customer marketing, storytelling, stakeholder management, sales enablement, operational process design, strategic planning
Preferred skills
AI workflow automation, global market experience, event management
Technologies
None explicitly stated
Responsibilities
Surface and develop customer success stories from support tickets and win-loss interviews; manage customer appearances at press events and webinars; provide reference customers and proof points to sales teams; oversee the end-to-end production and legal clearance of customer assets.
Seniority
Senior, hands-on IC