Services Sales Solutions Director
Core
Lead pre-sales discovery and solution design for large, transformational Salesforce implementation programs, translating executive customer objectives into viable Statements of Work (SOWs) and staffing plans.
Role type
Senior IC Services Sales Solutions Director
Builds
Comprehensive implementation proposals, SOWs, and strategic roadmaps for enterprise clients
Domain
SaaS / Cloud Computing / Professional Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure
Required skills
Enterprise consulting services leadership, Salesforce platform expertise, pre-sales solutioning, SOW creation, executive-level presentation, commercial negotiation, project scoping and estimation, cross-functional team leadership, risk mitigation, AI tool fluency
Preferred skills
Life Sciences/Healthcare industry experience, Financial Services Cloud experience, Salesforce certifications (Platform Admin, Sales Cloud, Service Cloud, Agentforce Specialist), MBA or Master's degree
Technologies
Salesforce Platform, Agentforce, AI-powered scoping and estimation tools
Responsibilities
Lead pre-sales discovery workshops to define customer outcomes and solution designs; Develop detailed estimates, staffing plans, and SOWs; Partner with Account Partners to structure financial strategies and present to C-level executives; Ensure seamless transition of project scope and commitments to the delivery team; Mentor team members on solutioning and scoping best practices
Seniority
Senior, hands-on IC with leadership responsibilities