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Dynamics 365 Sales & Service Solution Engineer

Canada, Ontario, Greater Toronto💼 Full-time🗓 2026-07-16 → 2026-07-31

Core

Advance qualified pipeline revenue by demonstrating Dynamics 365 solution capabilities, addressing technical proof requirements, and securing customer solution design endorsement.

Role type

Senior IC pre-sales solution engineer (Dynamics 365)

Builds

Customer proposals, solution designs, and deployment plans for complex business application deals

Domain

Enterprise software (Dynamics 365), Cloud/Hybrid infrastructure, Financial Services, Manufacturing, Automotive, Oil & Gas, Utilities, Retail, Healthcare, Public Sector

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

Dynamics 365 platform expertise, cloud and hybrid infrastructure architecture, solution strategy development, competitive objection handling, stakeholder influence, business value selling, discovery session leadership, resource orchestration

Preferred skills

Master's degree in CS/IT, 6+ years technical pre-sales/consulting, 4+ years cloud/hybrid infrastructure experience, relevant technology certifications (Office 365, Power BI, Azure, Cloud Platform, InfoSec, Architecture)

Technologies

Dynamics 365, Office 365, Power BI, Azure, Cloud Platform Technologies

Responsibilities

Lead discovery sessions to define business challenges and win themes; deliver customer-centric solution demonstrations; address solution architecture considerations and handle competitive objections; collaborate with partners and customer success to align deployment plans and KPIs; assist in formalizing customer proposals; drive value-based selling to convey business outcomes.

Seniority

Senior, hands-on IC

Rewrite
## About the role - Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer's solution design endorsement. - Engage with the account team to land solution envisioning sessions and business value assessments. - Proactively deliver compelling customer centric solution demonstrations based on technical workload expertise while building Business Decision Maker/CxO/Technical Decision Maker connections. - Address solution architecture considerations and competitive objection handling. - Assist in formalizing the customer proposal. - Collaborate with Partners and Customer Success to align on agreed upon deployment plan and Key Performance Indicators. - Lead discovery sessions in each opportunity, yielding output of customer-agreed business challenges and win themes prioritized with business value. ## Requirements - Master's Degree in Computer Science, Information Technology, or related field AND 3+ years technical pre-sales or technical consulting experience - OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience - OR 5+ years technical pre-sales or technical consulting experience - OR equivalent experience. - Extensive experience on Dynamics platform 6+ years technical pre-sales, technical consulting, or technology delivery, or related experience - OR equivalent experience. - 4+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management. - Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture) - Solution pre-sales for business applications and/or SaaS-based company or similar technology. - Solution pre-sales of complex business application deals requiring orchestration of large, dispersed, virtual teams composed of industry and solution team members. - Solutions pre-sales best practices including but not limited to; discovery, building and crafting solution strategies that differentiate from the competition, value-based selling, identifying, and expanding product opportunities. - Successful track record of competitive displacement. - Ability to drive and influence stakeholders across organizational boundaries through organizational, presentation, envisioning, writing, and verbal communication skills. - Proven track record in prioritization and orchestration of resources for complex customer digital transformation engagements. - Deep understanding of: - Business application solutions - Customer facing business processes in one or more industries such as Financial Services, Manufacturing, Automotive, Oil & Gas, Utilities, Retail & Consumer Goods, Healthcare, Public Sector and Media & Communications. - Business value selling methodologies and practices that successfully convey the value and business outcomes - How to uncover customer's stated and unstated needs and how technology can be leveraged to solve business problems. - High level of self-awareness, reflection, and empathy. - Ability to skillfully communicate, demonstrate, and prove the value of Dynamics 365 Business Applications. - Proven collaborator capable of influencing internal and external teams. - Adept at challenging perspectives and differentiating from the competition by reframing value and exemplifying customer obsession. ## Nice to have - (None specified in the original text) ## What we offer - (None specified in the original text) ## About us - (None specified in the original text)
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