Dynamics 365 Sales & Service Solution Engineer
Core
Advance qualified pipeline revenue by demonstrating Dynamics 365 solution capabilities, addressing technical proof requirements, and securing customer solution design endorsement.
Role type
Senior IC pre-sales solution engineer (Dynamics 365)
Builds
Customer proposals, solution designs, and deployment plans for complex business application deals
Domain
Enterprise software (Dynamics 365), Cloud/Hybrid infrastructure, Financial Services, Manufacturing, Automotive, Oil & Gas, Utilities, Retail, Healthcare, Public Sector
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Dynamics 365 platform expertise, cloud and hybrid infrastructure architecture, solution strategy development, competitive objection handling, stakeholder influence, business value selling, discovery session leadership, resource orchestration
Preferred skills
Master's degree in CS/IT, 6+ years technical pre-sales/consulting, 4+ years cloud/hybrid infrastructure experience, relevant technology certifications (Office 365, Power BI, Azure, Cloud Platform, InfoSec, Architecture)
Technologies
Dynamics 365, Office 365, Power BI, Azure, Cloud Platform Technologies
Responsibilities
Lead discovery sessions to define business challenges and win themes; deliver customer-centric solution demonstrations; address solution architecture considerations and handle competitive objections; collaborate with partners and customer success to align deployment plans and KPIs; assist in formalizing customer proposals; drive value-based selling to convey business outcomes.
Seniority
Senior, hands-on IC