Principal, Specialist SE
Core
Trusted technical advisor and field specialist for customers evaluating, implementing, and expanding Salesforce Agentforce and Data 360 (Data Cloud) solutions.
Role type
Principal, Specialist Solution Engineer (Pre-Sales)
Builds
Executive-level product demonstrations, prototypes, proofs of concept, and reference architectures for enterprise data and AI ecosystems.
Domain
Enterprise SaaS, AI Agents, Data Cloud, Agentic Systems
Deliverable
product features
Required skills
Technical discovery and sales strategy, enterprise data and AI architecture, executive presentation and storytelling, solution prototyping, stakeholder management, product feedback loop
Preferred skills
Conversational AI and generative AI expertise, modern data platforms (Snowflake, Databricks, BigQuery), Python and SQL, Salesforce certifications
Technologies
Salesforce Agentforce, Data 360 (Data Cloud), Snowflake, Databricks, BigQuery, Python, SQL
Responsibilities
Act as domain expert and evangelist for Agentforce and Data 360 to C-level and IT executives; Partner with Account Executives to shape technical sales strategy; Lead deep discovery to uncover data/process breakdowns and AI leverage points; Deliver tailored demos and PoCs reflecting customer business needs; Lead discussions on data structures, AI readiness, governance, and integration; Execute enablement activities for customers and internal peers; Turn field learnings into reusable assets and product feedback.
Seniority
Principal, hands-on IC with strategic influence
