Manager, Global P2C Change Strategy & Activation
Core
Lead people-side change management and activation for medium to large-scale Prospect to Cash (P2C) initiatives, leveraging AI tools to drive adoption and business outcomes for Sellers and Operators.
Role type
Senior Change Manager (Individual Contributor)
Builds
Strategic change management plans, activation strategies, and AI-enhanced engagement programs for P2C delivery.
Domain
Enterprise Software / Customer Success / AI Integration
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Change Management (Prosci), P2C process expertise, AI fluency, stakeholder engagement, cross-functional collaboration, data analytics, program management
Preferred skills
Agile project principles, experience with AI tools (Claude, Gemini, Slack AI, NotebookLM), builder mindset
Technologies
Salesforce Agentforce, Claude, Gemini, Slack AI/Slackbot, NotebookLM
Responsibilities
Lead change initiatives for P2C projects, translate business requirements into change impact assessments, identify and engage key stakeholders, develop AI-driven change strategies, drive cross-functional engagement, integrate change efforts into project plans, support experience validation metrics, identify feedback trends, provide program leadership updates
Seniority
Senior, hands-on IC
