Sr. Success Architect - Marketing Cloud
Core
Lead complex, high-stakes customer migration engagements from inception to successful validation for Salesforce Marketing Cloud and related platforms.
Role type
Senior Individual Contributor Migration Delivery Lead
Builds
Customer migration projects to modern cloud architectures
Domain
Customer Success / Salesforce Cloud Platforms (Marketing Cloud, Data 360, Revenue Cloud)
Deliverable
client delivery
Required skills
Large-scale migration leadership, stakeholder management, technical architecture translation, global delivery coordination, AI agent usage, prompt engineering
Preferred skills
Multi-million dollar transformation project leadership, specific Salesforce cloud certifications (Marketing Cloud Consultant, CPQ Specialist, Data Cloud Consultant, Tableau Desktop Specialist), Advanced AI Associate certification
Technologies
Salesforce Marketing Cloud, Data 360, Revenue Cloud, Tableau, AI agents, automation tools
Responsibilities
Serve as primary lead for customer migration engagements ensuring technical delivery and go-live outcomes; Partner with Account Teams to align migration goals with business strategy; Drive adoption of AI agents and automation for discovery and code conversion; Act as SME in key domains providing deep-dive technical guidance; Coordinate with Global Delivery Center and Engineering for incident management during cutover
Seniority
Senior, hands-on IC
