Lead, Specialist SE, Marketing Cloud
Core
Pre-sales specialist designing end-to-end customer experience solutions using Salesforce Marketing Cloud and Commerce Cloud for Taiwan's high-tech, financial, and retail sectors.
Role type
Lead Specialist Solutions Engineer (Pre-sales)
Builds
Digital transformation roadmaps, solution architectures, and AI-driven customer engagement strategies.
Domain
SaaS / CRM / Marketing Technology / High-Tech & Financial Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Strategic solution design, technical demonstrations, proposal development, executive-level communication, industry landscape knowledge (Semiconductor/FSI/Retail), Mandarin fluency, English fluency
Preferred skills
Salesforce Marketing Cloud/Commerce Cloud expertise, API integrations, project leadership in SI projects, Generative AI and Data Cloud knowledge
Technologies
Salesforce Marketing Cloud, Salesforce Commerce Cloud, Data Cloud, Agentforce, Generative AI
Responsibilities
Formulate digital solutions and future-proof roadmaps integrating marketing and commerce; Create and deliver customized demonstrations for complex digital challenges; Develop comprehensive technical proposals focusing on solution architecture and data flow; Create industry-specific solution templates for AI initiatives; Act as subject matter expert at seminars and industry events
Seniority
Senior, hands-on IC
