Human Resources Representative - Onboarding Service Center
Core
First point of contact for HR inquiries, resolving or escalating issues within the HR Shared Services department for a health system.
Role type
HR Shared Services Representative
Builds
HR data records, customer service interactions, and administrative support for recruitment, compensation, employee relations, and benefits.
Domain
Healthcare / Human Resources
Deliverable
dashboards & analysis
Required skills
Data entry, confidentiality, Microsoft Office, Workday, HR policies and procedures, customer service, time management, prioritization
Responsibilities
Answer and respond to HR inquiries regarding recruitment, compensation, employee relations, and benefits; Perform data entry and verify information completeness; Research discrepancies to ensure accurate processing; Maintain files and filing systems; Provide reception duties including greeting customers, answering phones, and scheduling appointments; Process data for updating and tracking reporting purposes; Assist with departmental projects like Open Enrollment and recruitment fairs.
