Patient Services Specialist
Core
Scheduling all aspects of patient care (registration, referrals, procedures, surgeries) and managing patient financial account services including benefit assessment, insurance verification, pre-certification, and pre-authorizations.
Role type
Patient Services Specialist
Builds
Patient care schedules and financial account documentation
Domain
Healthcare administration
Required skills
Patient scheduling, Insurance verification, Pre-certification, Pre-authorizations, Referral management, Medical terminology, EPIC system usage, Customer service
Preferred skills
Self-pay collections, ICD10 coding, Epic RC/EMR system expertise, 2 years combined experience in prior authorization and scheduling
Technologies
EPIC, Microsoft Office
Responsibilities
Schedule patient care aspects including registration, referrals, procedures, and surgeries; Manage patient financial accounts including benefit assessment and insurance verification; Document and upload patient information to EPIC; Coordinate services related to insurance verification.
Seniority
Entry-level to Mid-level