Associate Director of Administration and Operations
Core
Senior administrator leading administrative and operational functions for the Office of Undergraduate Admissions at a university.
Role type
Senior IC operations and administration manager
Builds
Administrative infrastructure, processes, and support systems for high-volume admissions operations
Domain
Higher Education / Admissions Operations
Deliverable
product features
Required skills
Strategic planning, team leadership, process improvement, stakeholder management, budget oversight, policy development, project management, vendor management, data analysis
Preferred skills
Higher education administration, enrollment management, HR processes, workflow management, enterprise system proficiency
Technologies
Microsoft Office, enterprise administrative systems, Slate, Workday, Banner, Google Workspace
Responsibilities
Direct administrative operations and business functions; supervise administrative staff including hiring and performance management; develop and implement administrative policies and procedures; oversee procurement, contracts, and budget monitoring; serve as primary liaison with university departments; evaluate and improve administrative processes for efficiency and compliance
Seniority
Senior, hands-on IC with leadership responsibilities