Patient Access Rep - PT, Varies/Rotating
Core
Facilitate patient entrance into Mercy facilities by managing scheduling, registration, benefit verification, pre-certification, and financial clearance.
Role type
Patient Access Representative (Clerical)
Builds
Patient registration and financial clearance workflows for Mercy Hospital
Domain
Healthcare / Medical Administration
Required skills
Medical terminology, Insurance plan knowledge, 10-key calculator, Computer systems proficiency, Financial responsibility communication
Preferred skills
1-3 years clerical experience, Customer service experience, Medical terminology experience, Insurance plans experience
Technologies
Computer systems, 10-key calculator
Responsibilities
Schedule appointments and register patients, Verify benefits and pre-certifications, Collect patient financial responsibility and explain payment options, Document patient financial engagement workflows, Communicate with patients, physicians, and insurance companies
Seniority
Entry-level to Mid-level, Part-time