Patient Service Representative - vNeuro Outpatient (F/T Days within 50 miles of Mercy facility)
Core
Primary point of contact for patients and visitors managing front-desk operations, workflows, and financial aspects of patient encounters including payment collection and documentation.
Role type
Front-desk patient service representative
Builds
Patient intake and financial resolution workflows
Domain
Healthcare / Medical Office Administration
Deliverable
client delivery
Required skills
Front-desk operations, patient communication, financial responsibility communication, payment collection, documentation
Responsibilities
Manage front-desk operations and workflows, communicate patient financial responsibility, request and collect payment, explain payment options and assistance resources, document financial conversations and outcomes