Front Office Specialist - Training Provided!
Core
First point of contact and administrative support for patients in an eye care clinic, managing check-in/out, scheduling, and payments.
Role type
Front Office Specialist (Medical/Clinical Admin)
Builds
Patient check-in/out experience and office operational flow
Domain
Healthcare / Eye Care
Deliverable
product features
Required skills
Customer service, phone etiquette, insurance verification, cash handling, office administration, Microsoft Office proficiency
Preferred skills
Medical office experience, optometry/ophthalmology experience
Responsibilities
Greet patients and answer phones, verify insurance authorizations, collect payments, manage patient flow, perform daily cash reconciliations, maintain office cleanliness
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