Patient Coordinator
Core
First point of contact for patients, managing check-in/out flow and administrative tasks to ensure smooth visits.
Role type
Patient Coordinator (Medical Office)
Builds
Patient visit experience and office operations
Domain
Healthcare / Ophthalmology
Deliverable
Dashboards & analysis
Required skills
Patient flow management, insurance verification, phone/email communication, cash handling, Microsoft Office proficiency
Preferred skills
Customer service excellence, adaptability, initiative
Responsibilities
Greet patients and manage office flow, answer phones and inquiries, verify medical/vision insurance, collect payments and reconcile cash, perform general office duties
Seniority
Entry-level, individual contributor
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