Front Office Specialist
Core
First point of contact for patients, managing check-in/out, scheduling, and administrative support to ensure a smooth patient experience.
Role type
Front Office Specialist (Medical/Clinical)
Builds
Patient flow and administrative operations for ophthalmic/optometric practices
Domain
Healthcare / Eye Care
Deliverable
client delivery
Required skills
Customer service, phone etiquette, insurance verification, payment collection, patient flow management, daily reconciliation, Microsoft Office proficiency
Preferred skills
Medical office experience, ophthalmic experience
Responsibilities
Greet patients and answer phones, verify insurance authorizations, collect payments, manage patient flow, complete daily cash reconciliations, perform general office duties
Seniority
Entry-level, hands-on IC
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