Patient Svc Representative
Core
First point of contact for patients and visitors, managing front desk operations to ensure a positive patient experience.
Role type
Front desk administrative support
Builds
Patient scheduling, data entry, and clinic workflow management
Domain
Healthcare administration
Deliverable
dashboards & analysis
Required skills
Scheduling, data entry, insurance verification, payment collection, phone communication
Preferred skills
Medical office experience
Responsibilities
Greet and direct patients and visitors, schedule appointments, enter patient information into computer systems, answer incoming calls, retrieve insurance and patient information, establish payment plans, monitor physician schedules
Seniority
Entry-level to Junior
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