Patient Svc Representative
Core
First point of contact for patients and visitors, managing front desk operations and workflows to ensure a positive patient experience.
Role type
Front desk administrative support
Builds
Patient scheduling, data entry, and clinic workflow management
Domain
Healthcare administration
Deliverable
dashboards & analysis
Required skills
Patient scheduling, data entry, insurance verification, payment plan establishment, phone communication, clerical duties
Responsibilities
Greets and directs patients and visitors, schedules appointments, enters patient information into computer systems, answers incoming calls, dispatches messages, monitors physician schedules, establishes payment plans, collects payments.
Seniority
Entry-level to Junior