Patient Coordinator
On-site
Core
First point of contact for patients, managing check-in/out, scheduling, and office operations to ensure a smooth patient experience.
Role type
Administrative Patient Coordinator
Builds
Patient flow and administrative support for ophthalmology/optometry practices
Domain
Healthcare (Eye Care)
Deliverable
dashboards & analysis
Required skills
Customer service, phone etiquette, patient flow management, payment collection, daily reconciliation, Microsoft Office (Excel, Word, PowerPoint, Outlook), physical stamina
Preferred skills
Team orientation, adaptability, industry knowledge
Responsibilities
Greet patients and answer phones, manage patient scheduling and flow, collect payments and reconcile cash, perform general office duties and cleaning
Seniority
Entry-level, individual contributor