Patient Access Rep
Core
Facilitate patient entrance into Mercy facilities by managing scheduling, registration, benefit verification, pre-certification, and financial clearance.
Role type
Patient Access Representative
Builds
Patient intake workflows and financial clearance processes
Domain
Healthcare administration
Deliverable
client delivery
Required skills
Medical terminology, Insurance plan knowledge, Data entry accuracy, 10-key calculator proficiency, Computer systems navigation
Preferred skills
Clerical experience, Customer service experience, Medical billing knowledge
Responsibilities
Schedule patient appointments, Verify patient benefits and insurance, Collect pre-visit payments, Maintain accurate patient records, Coordinate with insurance carriers and hospital staff
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