Client & Broker Engagement Manager (w/m/d)
Core
Developing strategies to stabilize the book of business and intensify broker/customer relationships for large clients and in-house brokers in the insurance sector.
Role type
Senior Client & Broker Engagement Manager
Builds
Long-term strategic partnerships and revenue growth for key accounts
Domain
Insurance / Commercial Risk Management
Deliverable
client delivery
Required skills
Large account management, Broker management, Cross-line expertise, Virtual team leadership, Stakeholder management, Sales target achievement, Relationship management, Data analysis (KPIs), Project escalation management
Preferred skills
Market reputation in the relevant segment, Experience with international financial services companies
Technologies
Salesforce, Office 365
Responsibilities
Proactive management of assigned large clients and key brokers; Active relationship management with decision-makers; Coordination of virtual account teams (Underwriting, Claims, Operations); Development of customer-specific plans; Organization of client and broker events; Monitoring of sales KPIs and business development; Escalation management
Seniority
Senior, hands-on IC with leadership responsibilities