SalesForce Business System and Process Analyst, Asia
Core
Subject matter expert for Salesforce CRM and CPQ, driving system enhancements, data quality, and user adoption across the Asia region.
Role type
Salesforce Business Systems and Process Analyst
Builds
Salesforce CRM, CPQ, and related business applications
Domain
Energy services (heating, cooling, oil-free air)
Required skills
Salesforce CRM expertise, Salesforce CPQ expertise, system configuration and customization, user acceptance testing, training program development, data governance, report and dashboard creation, helpdesk support (via careerplan.io/jobs/JR21448-2-salesforce-business-system-and-process-analyst-asia-at-aggreko)
Preferred skills
formal training methodologies, stakeholder management
Technologies
Salesforce, CPQ
Responsibilities
Serve as central point of contact for business systems enquiries; diagnose and resolve technical issues; maintain system governance and data integrity; provision and onboard new users; execute User Acceptance Testing; develop training programs and documentation; create reports and dashboards; provide first and second-line helpdesk support.
Seniority
Mid-level, hands-on IC