Director, Leave of Absence & Accommodation (US)
Core
Strategic and operational leadership for the enterprise Leave of Absence and Accommodation (LOAA) function, managing case intake, clinical support, and compliance across a multi-state environment.
Role type
Director, HR Operations (Leave & Accommodation)
Builds
Employee-centered operating model for leave and accommodation services
Domain
Healthcare industry + HR Operations
Required skills
Leave of absence management, workplace accommodations, disability management, HR operations, employee relations, benefits administration, federal/state compliance, people leadership, complex operations management, service quality metrics
Preferred skills
Workers' compensation claims management, case oversight, stakeholder coordination
Technologies
Operational data systems, process-improvement tools
Responsibilities
Lead an employee-centered operating model for timely and compliant LOAA services; Direct the LOAA organization through reporting relationships and performance management; Provide compliance, governance, and risk oversight for federal/state/local requirements; Establish and manage service, quality, and employee-experience expectations; Partner across HR, Benefits, Legal, and clinical resources to resolve issues; Drive continuous improvement using operational data and process methods.
Seniority
Director, strategic leadership with hands-on operational oversight